We drive sustainable success for socially responsible companies by blending consultancy expertise in change management and leadership development with agency creativity – especially in Pharma, Healthcare, and Biotech.
Our ten4 approach covers every change dimension, from awareness, commitment, engagement to enablement and reinforcement.
With a team of 60+ experts, we are ready to guide you through an effective, seamless transformation, ensuring consistent messaging that resonates with your employees.
Just as we listen closely to your challenges and needs, we also listen closely to the valuable feedback on our work and team, using it to continuously grow and improve…
We are more than mere consultants; we are long-term partners dedicated to finding the right solution for each client’s unique needs. By working closely with you, we tailor our services to fit your project’s exact requirements. Our commitment to customized, impactful solutions means that clients continue choosing us year after year, with no one leaving our side for over a decade.
From strategic sparring partner to supporting your change end-to-end, we rely on our proven change process and framework. Our standardized approach is always customizable according to your needs!
Our Change process – six steps to success
1
Change Readiness: To truly understand what you need, we assess recent organizational changes, resource availability, and dedication to the project.
2
Change Impacts: We then identify the change impacts on organization, IT, processes and – most importantly – people.
3
Stakeholder Assessment: We determine the affected and involved stakeholder groups and conduct in-depth assessments.
4
Communications Strategy: We develop a communication strategy & customized messaging targeted for each audience.
5
Change Strategy: We set activities per target group and do the preparation.
6
Delivery: We support, implement, train, coach and facilitate to ensure a smooth transformation.
Our Change Framework
When going through our change process, we design a change & communication roadmap for your transformation – considering all 5 critical dimensions throughout the phases of your change project: awareness, commitment, engagement, enablement, and reinforcement. You will benefit from our long-term experience based on this approach.
Today’s leaders face a multitude of challenges, many of which come from the rapidly evolving nature of business, technology, and society. To ensure that they can be most effective in guiding their teams through changes, we equip your leaders with various essential soft skills!
We give leaders access to skill capabilities through our SMARTies empowerment program that is standardized to a certain extent, customizable to individual needs and can even be expanded with further topics, depending on your specific needs.
SMARTies are set up for optimal learning outcomes in a time-friendly format, following a clear structure:
LEARN
REFLECT
ACT
GROW
Coaching Sessions
Our coaching services for leaders and teams are grounded in the principles of systemic coaching, which views individuals as part of a larger, interconnected whole. By focusing on relationships, dynamics, and communication patterns within teams and organizations, we help employees build awareness of how their actions impact others and vice versa. This methodology empowers leaders to address challenges holistically. Through systemic coaching, leaders develop the skills to navigate complex environments, inspire their teams, and drive sustainable growth aligned with organizational values.
Our project management services provide a comprehensive approach to guide your projects seamlessly from the initial concept to full operational integration. We start with thorough project planning and design, establishing clear objectives, requirements, and the necessary resources to ensure a robust foundation.
Our structured milestone planning allows us to break down the project into manageable phases, enabling clear tracking of progress and adherence to timelines. With a detailed Budget planning we ensure optimal use of financial resources and monitor expenditures throughout each stage. Effective resource management ensures impactful allocation of personnel and materials, minimizing bottlenecks and enhancing project efficiency.
Through proactive stakeholder management, we address the needs of all participants and foster open communication channels to ensure alignment. With the help of Key Performance Indicators (KPIs) we provide quantifiable insights on the project progress. Finally, we oversee the rollout and operational implementation, supporting a smooth transition that embeds project success sustainably within your organization.
With our expertise, your projects are set to achieve their goals effectively and deliver lasting value.
From creative concepts and branding to smart delivery of communication materials – we rely on our ten4 Creative team to act as a one-stop shop for engaging communication materials!
As our in-house agency, ten4 Creative specializes in the conception and creation of creative internal communication materials. Often in close collaboration with our consultants to ensure holistic content delivery out of one hand – but also in independent projects to create brochures, magazines, posters, videos, animations, and much more!
With over two decades of experience, especially in the pharmaceutical sector, we know how to engage your employees; be it as part of your transformation project or standalone.
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Organizational Transformation
Organizational transformation is more than just a structural change – it’s about building a resilient, future-ready organization that thrives in a world of constant evolution. At ten4, we focus on the people side of change, working closely with your teams to foster an adaptive culture and capabilities that support a smooth transition.
System Implementation
We support you in selecting, planning, and executing the implementation of IT systems across various business units and enabling functions. We manage the people factor of these implementations through dedicated Change Management and Communication activities, ensuring that employees are well-informed and enabled to use the new systems, thereby ensuring adoption and acceptance.
Information Security & Business Continuity
We help you safeguard your business against increasing (cyber-)threats by maintaining your license to operate, ensuring continuous operations, preserving competitive advantages, and protecting your reputation.