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Focus Area

Digital Resilience

Cyber threats aren't slowing down - they're getting more sophisticated, more frequent, and more costly. The question isn't if your business will be targeted, but when.

While you are fighting off hackers, your “trusted” suppliers may pull the rug from under your feet. To manage your geopolitical risks, you must understand your dependency on (foreign) cloud providers, third-party platforms, and proprietary software companies.

We help you build resilience that protects what matters: your license to operate, your competitive advantages, your operations, your sovereignty, and your reputation.

Our approach: Digital resilience requires more than technology. We operate across technical systems, business processes, and people to build resilience that fits your reality. Our team includes CISM-certified experts who understand your requirements and how to make them work in complex, regulated environments.

What sets us apart: Security fails when it's treated as purely technical. We bridge the gap between cybersecurity measures and business impact - ensuring leadership understands the value, teams adopt new practices, and your organization stays protected without sacrificing productivity.

Our focus areas: From defining your security strategy and implementing controls to building security awareness and preparing for crisis scenarios, we guide you through the full spectrum of information security, BCM and digital sovereignty challenges - including IT Security, OT Security, and compliance requirements like NIS2.

Your need...

“We need a structured approach to understand, tackle, and resolve our company's security challenges.”

What we mean by...

Organizing your security posture means building the foundation for lasting resilience: a clear strategy, an operating model that works in your reality, and the organizational structure to sustain it.

How we support...

We work alongside you to define where security needs to go and how to get there. This typically includes implementing an Information Security Management System (ISMS) - the framework that connects business needs with security governance, identifies and manages risks, and ensures nothing falls through the cracks.

From there, we help you build what's needed: security controls, processes and procedures, roles and responsibilities, and a security culture that sticks. Everything rolls up into a unified transformation roadmap that sequences the work and keeps momentum.

The goal: Security that's embedded in how your organization actually operates, not bolted on as an afterthought.

Your need...

“We need to introduce (or improve) specific security controls.“

What we mean by...

Security controls are the technical, organizational, and people-oriented measures that protect your information systems, networks, and data from threats and vulnerabilities.

How we support...

Most security control projects fail at predictable points. We've learned where the breaking points are - and how to navigate them.

At the start, getting leadership and stakeholder buy-in makes or breaks the project. We help you build the case for change and ensure everyone understands why the new solution matters and what it means for them. We use focus groups for co-creation – security must be highly usable!

During implementation, business needs collide with technical complexity and resource constraints. We keep the project on track through rigorous project and change management - balancing what's ideal with what's actually feasible.

At handover, controls only work if they become part of daily operations. We design sustainable services, define clear roles and responsibilities, and set up teams who can own the work long-term. No abandoned security measures sitting unused.

Our project managers, change managers, and security experts work directly with your teams to understand your specific challenges and build solutions that work in your environment.

Your need...

“We need to manage the people side of security.”

What we mean by...

The people side of security is where technical controls either gain traction or fall apart. It's about getting everyone - from the C-suite to frontline teams - to understand, support, and actively participate in security.

How we support...

We work across four critical audiences, each with distinct needs:

Security leaders need to make the business case upward – translating technical security jargon into meaningful business impact that resonates with senior executives.

The broader organization needs awareness and training that drives actual behavior change, not just compliance checkboxes.

Project teams need stakeholder buy-in secured early and maintained throughout - so security initiatives get adopted, not resisted.

Security teams themselves need development pathways to close the talent gap and build the capabilities your organization actually needs.

We ensure consistent, targeted messaging reaches each group through the right channels at the right time – building the understanding and commitment that makes security work.

Your need...

“We need to prepare our business to effectively deal with a potential cyber crisis.”

What we mean by...

Business Continuity Management (BCM) prepares you for the worst-case scenario: your core IT & OT assets are compromised, essential business data is corrupted or destroyed, your digital products & services are hacked, your value chain has collapsed. It's the sum of everything you do before crisis hits to ensure you can survive it.

The reality: given the sophistication and frequency of cyber-attacks today, experiencing a major incident isn't a matter of if, but when. BCM can't be delegated to IT alone - it needs to be embedded across your business, owned by leadership, and understood by everyone who'll need to respond.

How we support...

We bring deep understanding of business processes and proven experience improving IT and OT maturity to help you build resilience on two fronts:

Before the crisis: We work with you to define your BCM strategy and prepare detailed plans for business continuity, disaster recovery, and backup & restore. In addition, we help you prepare your crisis management and crisis communication plans, and we simulate cyber emergencies for you to test your readiness. Our goal: Make your organization resilient from both a business and cybersecurity perspective by ensuring you have the capabilities to maintain your operations, recover your systems, and restart your business.

During the crisis: We support you with crisis management to cope with real disasters – offering structured support to navigate, mitigate, and recover from critical business disruptions. Our crisis communication support keeps your stakeholders informed when it matters most.

True resilience requires your organization to know what to do, who's responsible, and how to communicate when chaos hits. We know how to build this structure and enable it to act at speed.

Your need...

„We need to understand and meet regulatory requirements (such as NIS2, KRITS, DORA, PART-IS, TISAX, CSL, CRA, CSDDD, etc.).”

What we mean by...

For us, IT- and Information Security’s journey towards a heavily regulated business area is especially challenging for customers operating in complex, multi-national settings. Understanding the multiple (and sometimes conflicting) legal or regulatory requirements is already a challenge; meeting them, and being able to demonstrate this to auditors or regulation bodies, is a constant battle, especially while new regulations keep being added.

One current example: NIS2. In the European Union, thousands of companies are now required to conduct systematic cybersecurity risk management and integrate into European cyber resilience supervision. NIS2 compliance is mandatory and must be verifiable. Last but not least, top management is personally liable if their company does not take the prescribed measures.

How we support...

At ten4, we have an experienced Information Security team that guides you from an analysis of legal or regulatory requirements affecting you to implementation of required measures. Instead of only looking at individual regulations, we prefer a holistic view that integrates requirements with business needs and other security drivers.

Our need...

„We need to understand and manage our technical dependencies on (foreign) vendors and service providers.”

What we mean by...

Digital Sovereignty is your ability to use and control digital systems, information, and technologies autonomously, independently, and securely. It requires a clear understanding of the technology your company uses, who truly controls it, and where your dependency has become problematic.

How we support...

ten4 has a very pragmatic approach to this challenge. Looking at your full tech stack, we need to quickly identify the core technologies which make or break your company. In a second step, the risk is assessed, i.e., the combination of your dependency on external vendors and the likelihood that it will come back to bite you. Lastly, we define a way forward: what are your options, how far ahead should you prepare, and how do you decide when it is time to make the switch?

But there is also a more strategic side to it. Embedding the concept of digital sovereignty into your technology-related decisions will go a long way in protecting you from stepping into the next dead end. Changing your approach to reflect new geopolitical realities and high amounts of FUD (fear, uncertainty, doubt) is the smart move – but it requires deep changes to your business and IT/OT strategy. We help you understand and manage the staggering complexity between business, technology, politics, and people.

References

Safeguarding against cyber security threats

We built a central Information Security function with a global footprint, introduced an Information Security Management System, and delivered training & awareness to foster a resilient security culture.

Retail Electronics

Implementation of a Business Continuity Management concept

To address these challenges, a pragmatic, simple, and scalable approach was developed to ensure efficient and sustainable Business Continuity Management at dedicated locations of the client.

Agriculture & Energy

Safeguarding your license to operate

We conducted a security controls gap analysis based on NIS2 requirements and guided our clients towards compliance.

Food & Beverages