New systems fail when adoption is treated as a training problem. The technology works, but people resist it, work around it, or use it incorrectly - and your investment delivers a fraction of its potential value.
We manage system implementations – from traditional enterprise platforms to AI-enabled tools - across HR, finance, procurement, and security systems with a clear focus: making sure people actually use what you're building. That means change management and communication from selection through go-live - ensuring employees understand why the system matters, how it affects their work, and how to succeed within it.
We also provide comprehensive project management to coordinate the moving parts: internal teams, vendors, service providers, and other consultancies. Many of our clients rely on us to lead the entire implementation - we define implementation roadmaps and milestones that account for stakeholder capabilities, not just technical requirements - keeping the rollout on track while maintaining focus on user adoption and business integration.
Technology works when people actually use it. That's where we make the difference.
Your need...
„We are updating our HR system(s) to a new version or planning to implement a completely new HR system for our workforce and require support with this process.”
What we mean by...
HR systems manage the employee lifecycle - from recruitment and payroll to time tracking, travel expenses, performance management, and learning. These systems touch everyone in the organization, which means implementation affects your entire workforce at once. The challenge: HR systems change how people handle their most personal workplace matters - their pay, their time off, their career development. When employees don't understand the new system or see it as adding bureaucracy, adoption stalls and HR teams get overwhelmed with support requests.
How we support...
We focus on two areas that determine whether your HR system investment pays off:
Change Management & Communication: We build understanding and capability across your workforce through targeted communication and training - ensuring employees know why the system is changing, what it means for them, and how to use it confidently from day one.
Project Management: We coordinate the technical implementation and service integration, managing timelines, stakeholder alignment, and rollout sequencing to keep the project on track while maintaining focus on user readiness.
Your need...
„We are updating our finance/procurement system to a new version or are planning to implement a completely new system to support our finance and procurement functions.”
What we mean by...
Finance and procurement systems manage the money flowing through your organization - tracking financial data, creating forecasts, supporting budgeting, and handling ordering and payment to external parties. These systems connect finance teams, procurement specialists, budget owners, and anyone who needs to order goods or services.
The challenge: finance and procurement processes are rule-heavy and cross-functional. When systems change, users across departments need to adapt their workflows - often while dealing with compliance requirements, approval chains, and audit trails that can't be disrupted. Mistakes have real financial consequences.
How we support...
We help you navigate the complexity while keeping operations running:
Change Management & Communication: We equip users across functions with the knowledge they need - from finance specialists managing complex processes to occasional users who just need to submit expenses or place orders. Targeted training and clear guidance ensure everyone can work within the new system without breaking compliance or workflows.
Project Management: We coordinate technical implementation and service integration, managing the rollout across departments and user groups while maintaining the financial controls and audit requirements your organization depends on.
Your need...
“We need to enhance our security posture by implementing new security systems and/or introducing new features to existing systems that directly impact our employees' work.”
What we mean by...
Security systems encompass the technical controls that protect your organization - from endpoint protection and identity & access management to information labelling & protection tools. These systems work in the background to defend against cyber threats, but their effectiveness depends entirely on user adoption. When security measures disrupt workflows or aren't properly understood, employees find workarounds that create new vulnerabilities.
How we support...
Security system implementations succeed or fail based on the people factor. We engage with key users and audiences for co-creation and then build understanding and adoption alongside the technical rollout.
Change Management & Communication: We help employees understand why new security measures matter and how they fit into their daily work - turning potential friction points into accepted practices that strengthen your security posture. We take great care in engaging with key holders who otherwise may become showstoppers: workers council, data privacy, service desks, and change advisory board.
Project Management: We coordinate all project phases (design, build, test, and run) - ensuring the system deployment stays on track while maintaining focus on user enablement.
The goal: security systems that employees actually use correctly, not workarounds that undermine your investment.
We supported a pharmaceutical and chemical company with change management and communication throughout the implementation of SAP S4/HANA at sites in Italy, Switzerland and the Middle East.
We partnered with a global organization to introduce new functionalities in their HR system, focused on change management and communication. This initiative streamlined HR processes and empowered various stakeholders worldwide, ensuring a smooth transition and widespread adoption.
We implemented state-of-the art Backup & Restore solutions within our customer’s manufacturing environment. Therefore, we provided support in questions of project and rollout management throughout the whole implementation.